Effective Date: July 17, 2020
Last Updated: January 1, 2025
1. Introduction
Welcome to SJarna Thomas & Co LLC and/or The Virtual Coaching Center (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access our website, purchase our products, and use our services, including but not limited to non-attorney document preparation, coaching, digital products, and other related services.
By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
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2. Information We Collect
We collect personal information in various ways, including when you:
• Purchase or use our products and services
• Subscribe to our email list or other communications
• Contact us for support or inquiries
• Engage with our website or digital content
Types of Information Collected:
• Personal Identifiers – Name, Email Address, Phone Number, Mailing Address
• Payment Information – Billing details for purchasing products and services
• Business Information – If applicable, details related to your business needs
• Non-Attorney Document Preparation Requests – Information provided for document drafting (we do not provide legal advice)
• Website & Technical Data – IP address, browser type, cookies, and site usage
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3. How We Use Your Information
We use the information we collect to:
• Provide, manage, and improve our products and services
• Process transactions and fulfill orders
• Respond to customer inquiries and support requests
• Send updates, promotions, and important notifications
• Monitor engagement and enforce service policies
• Comply with legal and regulatory requirements
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4. No Refund Policy & Subscription Terms
• All purchases of digital products and services are final. Due to the nature of digital and downloadable content, as well as non-attorney document preparation services, we do not offer refunds once a purchase has been made.
• Memberships & Subscriptions: If applicable, recurring services or subscription-based products are subject to automatic renewal unless canceled before the next billing cycle.
• Inactivity Clause: If you purchase access to services requiring participation and fail to engage or complete the required steps, your membership or access may be canceled without a refund.
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5. How We Protect Your Information
We implement reasonable security measures to protect your personal information. However, no data transmission or storage can be guaranteed 100% secure. If you have concerns about your data, please contact us immediately.
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6. Sharing Your Information
We do not sell, rent, or share your personal information for marketing purposes. However, we may share information with trusted third-party providers, such as:
• Payment processors to securely process transactions
• Service providers assisting in document preparation or customer support
• Legal or regulatory authorities if required by law
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7. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and optimize content. You may manage your cookie settings through your browser.
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8. Your Rights & Choices
You have the right to:
• Request access, corrections, or deletion of your personal data
• Opt-out of marketing emails (unsubscribe links are included in emails)
• Request information on how your data is used
To exercise these rights, please contact us at [email protected]
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9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted with an updated “Effective Date” on our website.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
SJarna Thomas & Co LLC
4830 Wilson Rd Ste 300 #1017 Humble, Tx 77396
www.sjarnathomas.com